Contract Offramp

Terms of Service

Last updated: April 20, 2026 · Effective: April 20, 2026

Draft pending attorney review. These Terms describe how we intend to operate Contract Offramp at launch. If you are opening a paid account you will be asked to accept the final counsel-reviewed version at checkout.

1. Who we are

Contract Offramp (“Contract Offramp,” “we,” “us”) is an informational contract-analysis product. By uploading a document, requesting an analysis, or using any feature of the service (the “Service”), you (“you” or the “user”) agree to these Terms of Service and our Privacy Policy.

2. Not a law firm · not legal advice

Contract Offramp is not a law firm and does not provide legal advice. Using the Service does not create an attorney-client relationship with Contract Offramp, its employees, contractors, or any third-party service provider. All output — including summaries, risk flags, statute citations, correspondence drafts, and “questions for a lawyer” — is informational research that may contain errors, omissions, or outdated information.

You should review our output with a licensed attorney in the relevant jurisdiction before taking any action, especially before sending correspondence, refusing performance, or breaching an agreement. See our full disclaimers.

3. No guaranteed outcome

We do not guarantee that any specific contract can be voided, rescinded, modified, renegotiated, or challenged. Whether an argument succeeds depends on facts we cannot verify, statutes that may change, and the discretion of courts and counterparties.

4. Eligibility

You may use the Service only if:

  • You are at least 18 years old and can form a legally binding contract.
  • You have the right to submit any document you upload (you own it, signed it, or have the document owner’s permission).
  • Your use is lawful where you reside and where the Service is operated (currently the United States).

5. Fees, payment, and add-ons

Pricing for each analysis is shown at checkout before payment is taken. We use Stripe to process payments; by purchasing you also agree to Stripe’s consumer terms. Add-ons (such as the correspondence letter) are billed as separate line items on the same checkout session.

6. Refunds

  • Extraction failure: If our extractor cannot reliably read your document (we measure and flag this automatically), we will refund the base fee and will not enqueue an LLM analysis.
  • Completed analyses: Completed analyses are generally final because we have incurred compute cost, but we review refund requests in good faith — especially where output quality is materially below our published standards. Contact us using the address in Section 14.
  • Chargebacks: Please contact us first; fraudulent chargebacks may result in account suspension.

7. Acceptable use

You agree not to:

  • Upload documents you do not have the right to submit.
  • Upload content that contains malware, is illegal, or violates another person’s rights (including privileged attorney-client content you are not authorized to share).
  • Attempt to reverse engineer, scrape, overload, or circumvent rate limits or access controls of the Service.
  • Use the Service to provide legal advice to third parties, to resell our output, or to train competing models.
  • Attempt prompt-injection, data-exfiltration, or jailbreak attacks against our pipeline. Our systems log, block, and may report such activity.

8. Content and licenses

You retain all rights in documents you upload. You grant us a limited, non-exclusive, non-transferable license to process those documents solely to deliver the Service to you, to provide support, and to improve our safety systems (e.g. detecting abuse and prompt-injection). We do not use your uploaded documents to train our general-purpose models, and we do not sell your content.

Our output (summaries, findings, letter drafts) is provided to you under a perpetual, worldwide, non-exclusive license for your own use. You may share the output with your attorney or counterparty. We retain copyright in the underlying templates, prompts, rubrics, and corpus.

9. Data retention and deletion

Uploaded documents, extracted text, clauses, and findings are deleted automatically 30 days after they are created. You can also delete them immediately at any time via the one-click delete link in your results email or results page. Stripe payment records are retained as required by applicable tax and financial regulations. See our Privacy Policy for details.

10. Availability, changes, and beta features

The Service is provided on an “as-is” basis. We may add, change, or remove features, jurisdictions, contract types, or pricing. We aim for reasonable uptime but do not guarantee any specific level of availability. Beta or experimental features are clearly labeled and may be withdrawn.

11. Disclaimers of warranties

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, NON-INFRINGEMENT, OR THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE.

12. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, CONTRACTEXIT, ITS OWNERS, EMPLOYEES, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE FEES YOU PAID US FOR THE ANALYSIS GIVING RISE TO THE CLAIM IN THE 12 MONTHS PRECEDING THE CLAIM.

13. Indemnification

You agree to defend, indemnify, and hold harmless Contract Offramp from any third-party claim arising out of (a) your breach of these Terms, (b) your violation of any law or third-party right, or (c) any document you submitted that you were not authorized to submit.

14. Governing law and disputes

These Terms and any dispute arising out of or relating to them are governed by the laws of the State of [STATE — to be set by counsel], without regard to conflict-of-law rules. You and Contract Offramp agree to submit to the exclusive jurisdiction of the state and federal courts located in [COUNTY, STATE], except either party may seek injunctive relief in any court of competent jurisdiction. Nothing in these Terms waives any right you have under mandatory consumer protection law in your state of residence.

15. Changes to these Terms

We may update these Terms from time to time. We will post the new version with an updated “Last updated” date. Material changes affecting paid users will be announced by email to the address associated with your most recent purchase. Continued use of the Service after the effective date of a change constitutes acceptance of the new Terms.

16. Contact

Questions, refund requests, DMCA/takedown notices, and legal notices may be sent to legal@contractofframp.example.

Related: Privacy Policy · Subprocessors · Disclaimers